A great resource for the school office, the D&T cupboard or a range of craft activities. Read more
Tub Of Paper Fasteners 200pk
A great resource for the school office, the D&T cupboard or a range of craft activities.
These paper fasteners have short shanks, ideal for use in paper engineering.
Age Range:Suitable for 5 to 11 years
24 Jun 2016
We ordered 13mm paper fasteners. We were supplied with 20 mm fasteners.
This resulted in time wasted in phone calls and follow up phone calls when the person that I called did not get back to me.
Usually I have been very happy with the service and Customer Support from TTS, on this occasion it was not as good as usual.
Our ResponseThank you for taking the time to leave feedback for us and for bringing this issue to our attention. I am sorry that the service you experienced was less than satisfactory, but it was lovely to speak to you earlier and I'm glad we managed to resolve this. Kind regards
08 Jun 2016
Wrong size delivered and no update received from TTS about replacement.
I had to telephone again to find out what was happening.
Our ResponseThank you so much for your feedback and for bringing this to our attention. We have now rectified this issue with our stock and are pleased to let you know that correct replacements are on their way. I am sorry for the inconvenience that this may have caused.