CUSTOMER SERVICE IS TERRIBLE - GOT MY ORDER AFTER 3 WEEKS !!!!!
Review by VICKY on 13 Oct 2025review stating CUSTOMER SERVICE IS TERRIBLE - GOT MY ORDER AFTER 3 WEEKS !!!!!
The books are fine and of good quality but of no use to the school if it takes 10 calls to customer service another 4 unanswered emails in 3 weeks citing email back log and finally another 10 calls to their courier parcelforce to get the books surely you can do better than that !
Comments:
.... the least .......... that your customer service is in need of a big improvement apart from one single soul who did own our issue and managed to get it sorted... well done Tequila , i hope they do appreciate you efforts in TTS!
Comments by Store Owner on Review by Claire on 6 Jul 2025
TTS
08/07/25
Good afternoon, Claire, Thank you for sharing your wonderful words with us today regarding your recent order with TTS! We are happy to hear that you like the product you have received. Kind regards, May- Customer service.
R
Rachel
Verified Buyer
5.0 star rating
NPS:10
08/05/24
NPS:10
Would you recommend
5 of 5 rating
Would you recommend
5 of 5 rating
excellent quality exercise book
Review by Rachel on 8 May 2024review stating excellent quality exercise book
excellent quality 80 page exercise book. Will buy again
Comments by Store Owner on Review by Rachel on 8 May 2024
TTS
13/05/24
Good morning Rachel. Thank you for taking your time to leave a review. I am pleased to hear that you are happy with the quality of the books you have received and that our customer service have been quick and obliging when you raised a query. I hope to hear from you again soon. Kind regards - Tequilla, Customer Service
P
Paula
Verified Buyer
5.0 star rating
NPS:10
19/03/24
NPS:10
Good website to order from
Review by Paula on 19 Mar 2024review stating Good website to order from
Good website to order from and quick delivery. All goods in stock
Comments by Store Owner on Review by Paula on 19 Mar 2024
TTS
20/03/24
Good morning Paula. Thank you for taking your time to leave a review. I am pleased you were happy with the delivery of your exercise books and the website. I look forward to hearing from you again soon. Kind regards - Tequilla, Customer Services
Thank you for sharing your wonderful words with us today regarding your recent order with TTS! We are happy to hear that you like the product you have received.
Kind regards,
May- Customer service.