08 Nov 2016
Our Response"Thank you for your feedback Elizabeth- we really appreciate you taking the time to leave it. I am really sorry that your experience with TTS was not what you expected it to be. This is not usual practice for TTS and I will investigate why your order was not delivered and why it took so long for a member of customer services to respond to you. I hope you have now received your order and are happy with it. Kindest regards, Anne-Louise - Customer Services"
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