Privacy & Cookies

We have created this privacy statement in order to demonstrate our firm commitment to the privacy of our customers, candidates and visitors to our site.

The following discloses our information gathering and dissemination practices for www.tts-shopping.com & www.tts-group.co.uk. See information at the bottom of this policy for information specific to Careers.

Cookies and IP addresses

We use your IP address to help diagnose problems with our server, and to administer our website. 
Your IP address is also used to gather broad demographic information.

The www.tts-shopping.com & www.tts-group.co.uk websites use cookies, which are small text files on your computer. A cookie contains identifying information. The cookie is used to make the link between you and the information you have provided to the website. This allows your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms when you subsequently use them. The creation of a cookie on your computer does not give the website any access to other information such as your email address.

The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31st July 2002, recognises that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users. The Directive makes it compulsory for websites to inform users if cookies are being used, and to provide some information on how cookies are used.

We use cookies on www.tts-shopping.com & www.tts-group.co.uk to improve your experience on the site, mainly so that we don't have to ask you for your information on every page you visit.

How we may use your personal information

We (or third-party data processors acting on our behalf) may collect, store, and use your personal information for the following purposes:

  • To make this website available to you and to provide you with content which is tailored to your individual tastes; 
  • To provide you with services that you request and to respond to any enquiries you submit through the website; and
  • To monitor, develop and improve the services and/or your experience.

Contact Information

Our site's registration form requires you to provide us with some contact information (e.g. name and email address). We sometimes use this contact information from the registration form to send you information about our company and our products and services by phone, email, fax etc. This contact information is also used to contact you when necessary. If at any time you wish to stop receiving information from us please contact us and we will update our records accordingly.

This site contains links to other sites www.tts-shopping.com & www.tts-group.co.uk  is not responsible for the privacy practices or the content of such websites.

Our site uses a form to help us manage requests. We collect contact information (like email addresses). Contact information is used to respond to enquiries, or get in touch with you when necessary.

Our online surveys ask for contact information (like email addresses). We use contact information from our surveys to send information about our company.

We run competitions on our site in which we ask for contact information (like email addresses). We use contact information from competitions to send information about our company. Contact information is also used to contact you when necessary. Any other information is shared only within the RM Group of companies or selected third parties.

Public Forums

This site may include chat rooms, forums, message boards, and news groups. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All instances of unauthorised attempted access to our site are logged and investigated. Where necessary we will inform law enforcement agencies or other relevant organisations regarding misconduct.

Email

We respect the privacy of email accounts and we store your email addresses just as securely as other information on our site.

However, we may use email to keep you up to date with news about products, services and offers that we think may be of interest to you. If you do not want to be kept informed in this way by email, please let us know. You can do this by ticking the relevant box where your email address is stored when you register, or by choosing the un-subscribe option within the email.

Google Analytics Advertising

TTS has implemented the Google Adwords and Google Analytics features.

We use the Google Adwords to support TTS's click advertising & remarketing campaign by using key words or phrases which will trigger the TTS advert to show on search and similar sites.

We uses Google Analytics cookies to analyse visitor traffic to the TTS websites in order to determine how the TTS websites were found and what devise the customer was using to view the website.

Where we store your personal data

Your personal information is stored on a secure server hosted by an TTS approved contractor. The server resides in the United Kingdom.

TTS is a global organisation, therefore, your data may be transferred to any of our operating businesses throughout the world.

Your personal data may be processed by staff operating outside the European Economic Area ("EEA") who work for the RM Group (employed by RM Education wholly owned subsidiary, RM Education Solutions India Pvt) or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to TTS and RM Education transferring, storing and processing your personal information outside the EEA.

If you do not agree to this procedure you should not use our services.

Choice / Opt-out

Our site provides you with the opportunity to opt-out of receiving communications from us and our partners.  You can do this at any point where we request contact information from you.

To remove information from our database and prevent you receiving further communications from us in the future, you can:

Send your request using our online form; or
send a letter with your name, address asking us to remove you from our database.

Letters should be sent to:

Privacy - TTS Group Database Marketing 
Park Lane Business Park
Kirkby-in-Ashfield
Nottinghamshire
NG17 9GU 
United Kingdom

If you wish to opt out of Google Adwords and / or Google Analytics you can do this by opting out of the use of the Google Adwords and / or Google Analytics cookies, or by clearing the cookies after you have left the website.

Correct / Update your personal information

To change or modify the information you've previously provided us with, you can:

use this online form to provide us with the correct or updated information; or
send a letter with your name, address asking us to correct or update our database.

Letters should be sent to:

Privacy - TTS Group Database Marketing 
Park Lane Business Park
Kirkby-in-Ashfield
Nottinghamshire
NG17 9GU 
United Kingdom

Contacting us about this site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can:

send your question to us using the relevant form on our contact us page; or send your question in a letter.

Letters should be sent to:

Direct Marketing Manager - TTS Group 
Park Lane Business Park
Kirkby-in-Ashfield
Nottinghamshire
NG17 9GU 
United Kingdom 

Telephone: +44 (0) 800 318686 
Fax: +44 (0) 800 137525

In this privacy statement, all references to
• "TTS" means TTS-Group Ltd. 
• "RM" means RM Education Ltd. 
• "RM Group" means the RM plc Group of companies which includes TTS-Group and the other subsidiary undertakings of RM plc.

Privacy Policy for TTS Careers

We understand that when searching for employment a large amount of personal and highly confidential data is disclosed and we take our responsibility to protect this very seriously. This policy sets out the basis on which any personal data we collect from you, or you provide to us, will be processed by us.

Information we may collect

We generally collect information contained in your CV such as name, address, home phone number, work phone number, mobile phone number(s), facsimile numbers, email addresses and general contact information to facilitate TTS to be able to readily communicate with you. We also collect additional personal information such as your CV.

We collect and may disclose statistical information gathered as a whole (e.g. total number of applicants and applicant origin) for internal reporting purposes. However, we never disclose information that identifies any individual for such purposes. We do not knowingly solicit information from children and we do not knowingly market our services to children.

If you opt to provide date of birth, sex, marital status or nationality information, this information is gathered for diversity monitoring and reporting only and will not be used in the recruitment and selection process.

How we may use this Information

TTS gathers the personal information required for you to be considered for job vacancies within TTS and to conduct research relating to our recruitment activities. Generally, the information gathered from you is used to assist you to search for TTS job vacancies, apply for TTS job vacancies and to be processed for each job application you submit. As such, it may require us to release your personal information with your consent to TTS hiring managers, administrators and third party contractors.

These TTS hiring managers, administrators and third party contractors may be in the UK or in other parts of the world including outside the European Economic Area ("EEA"). By registering with TTS, you agree that your information may be shared with TTS hiring managers, administrators and third party contractors for the purpose of supporting you to find suitable TTS job vacancies, applying for TTS job vacancies, supporting our research relating to our recruitment activities and processing you for each job application you submit and you consent to the transfer of your information outside the EEA.

We may also use, disclose and communicate your personal information for compliance with any legal obligation to which we may be subject.

TTS uses all reasonable means to ensure that third party sources use your personal information only for the purposes for which it was provided and in adherence to the TTS Privacy Policy. However, TTS is not responsible for any improper use of your personal information that is beyond our reasonable control.

We do not disclose your information to anyone except as described above, including personal information, CV information, email addresses, information about your visits our sites, etc.

Third party links

Our careers site may, from time to time, contain links to other sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Where we store your personal data

Your personal information is stored on a secure server hosted by a TTS approved contractor. The server resides in the EEA. TTS is a global organisation, therefore, your data may be transferred to any of our operating businesses throughout the world with your consent, for the purpose of being considered for any TTS job vacancy you apply for, or for being matched to specific TTS job vacancies and being contacted by a TTS hiring manager, administrator or third party contractor to discuss your interest and suitability.

By submitting your personal information, you agree to TTS transferring, storing and processing your personal information outside the EEA. In particular, you agree to RM Education's wholly owned subsidiary, RM Education Solutions India Pvt, processing your data outside the EEA.

How is your personal information secured and protected?

We use commercially reasonable measures necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access to the same.

Access to information

The Data Protection Act ("Act") gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 towards our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail